Q. Why are my notices not appearing in my email?

Answer

If you've verified that your account is configured for email notification and that your email address is correct, your email system may be blocking the notices.

The address from which all our notices are sent is notices@knoxlib.org. If you can use this as your search and find one such message, you can mark it as not-junk, mark it as important or priority, or whatever your email system provides as a solution for this problem.

Even if you cannot locate any message from this address, you can add this address to your safe-senders list, contacts list, and/or address book (different email systems handle this differently).

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  • Last Updated Mar 30, 2021
  • Views 2
  • Answered By Melissa Brenneman

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