For notices generated by the catalog:
- Sign in, go to My Account and check Contact Information to see that we have your best email address. If you need to change it, call the library.
- Search your junk/spam folder for messages from firstname.lastname@example.org; if you find one such message, you can mark it as not-junk, mark it as important or priority, or whatever your email system provides as a solution for this problem.
- Add email@example.com to your safe-senders list, contacts list, and/or address book (different email systems handle this differently).
For notices from OverDrive, see the linked FAQ article about OverDrive holds.
Submit a Question
Please direct all account questions (such as library card, PIN, renewals) to Circulation.