There are several different kinds of requests for library materials.

Circulating items

Place a hold in the catalog on up to 25 items of any material that can be checked out.

More FAQs about holds

Reference materials

Reference materials do not circulate. They include periodicals (magazines, newspapers) and encyclopedias, almanacs, atlases, directories, handbooks, and the like.

Reference librarians will provide copies to library card holders in good standing.

  • up to 20 pages from up to three sources—other restrictions may apply
    • pickup at library: 15¢ for black & white photocopies, or 25¢ per page for color or microfilm copies
    • electronic: in some circumstances copies may be retrieved securely online at no charge; this requires an email address
  • applies to Reference Department only—the McClung Collection, the Archives, and TAMIS have separate fee schedules

To request something we don't have:

New: Suggest a purchase – Suggest something new that we should add to the library collection.

Not new: Interlibrary loan, (865) 215-8746 – If we don't have an older item anywhere in the Knox County Public Library system, we may be able to get it for you from another library.

Related services


The Library-to-Go service may be used for items held for pickup, or just come on in and ask at the desk for your materials.

Homebound individuals

Homebound individuals can register for home delivery.


  • Last Updated Sep 25, 2023
  • Views 2599

Submit a Question

Fields marked with * are required.